I can't believe its already Thursday, the week has flown by and my brain is exploding with the amount of information I have been given. Tuesday and Wednesday I spent majority of my day in the box office. This is one of the busiest seasons Jacob's Pillow has had in the past few years and the phones have been ringing off the hook. As ticket services intern I am in the process of learning how to perform End of Day Sales. This process involves pulling all the transactions made in ticket sales, handling fees and development donations and exported into one document. Once this information is documented we check for any credits, (although we do not have refunds we do have credits occasionally) and subtract that from our net sales. The next step is to plug in today's information and compare it to where we were in the 2012 and 2011 seasons. Tickets are selling fast - so if you are interested make sure you book today!!!